An answer at 3 a.m. for new mothers.

A model with three careful tools

Each message goes to a Claude model that answers in the mother's language and can use three tools: save what it learns about her and her baby to a profile, add a note to follow up later, and flag a conversation as urgent. Messages, notes and events are stored in a PostgreSQL database on a server Takat operates — not in a third-party chatbot platform.

Before every reply the model sees her profile, the baby's exact age and its own notes, so advice fits the real day: day-3 advice is not week-6 advice. On first contact it introduces itself and says clearly that it is not a healthcare professional.

The design choice that matters most is the tone: short, warm answers without jargon, one question at a time, and no pretending to be a clinician. It never diagnoses, never prescribes and never gives medication doses.

• Warning signs for the mother or the baby — a fever, heavy bleeding, trouble breathing, a baby refusing to feed — get a calm, direct answer: call the local emergency number now, and the number for her country is given.
• Low mood that lasts is taken seriously: she is encouraged to talk to her midwife or doctor.
• Real-world support is part of the answer: the midwife, the paediatrician, breastfeeding groups, the co-parent and her circle.

From pilot to a service others can offer

The pilot is there to learn from real mothers: which questions come back, where the answers help, where they fall short. If it proves useful, the same companion can be offered by maternity services, healthcare providers or NGOs to the families they already follow, in more languages and more countries.

If you work with new parents and want to explore it, a discovery call is the place to start.