Reservations, guests, and marketing in one platform.
TablePilot is a purpose-built CRM and reservation system for restaurants — unifying bookings, guest profiles, floor-plan operations, and automated marketing in a single intelligent platform.
Hospitality deserves better technology.
Most restaurants juggle disconnected systems for bookings, guest data, and marketing — losing context, missing opportunities, and delivering inconsistent experiences.
Scattered Systems
Reservations in one tool, guest notes in another, marketing in a third. Context is lost between every interaction.
Invisible Guests
Without unified profiles, your team can't recognise returning guests, remember preferences, or anticipate needs.
Manual Marketing
Reaching the right guests at the right time requires hours of manual work — or doesn't happen at all.
Everything a restaurant needs, unified.
From the moment a guest books to long after they leave — TablePilot handles it all.
Smart Reservations
Public booking widget, staff console, waitlist capture, and automated confirmations. Guests book seamlessly; your team stays in control.
Live Floor-Plan
Real-time table states, drag-and-drop management, and turn tracking. See your entire service at a glance.
Guest CRM
Unified profiles with notes, tags, VIP flags, visit history, and spend data. Know every guest before they walk in.
WhatsApp & Multi-Channel
WhatsApp-first guest communication with email and SMS fallback. Booking confirmations, reminders, waitlist updates, and post-visit follow-ups — all automated.
Marketing Engine
Segments, templates, broadcasts, and automation journeys. Reach the right guests with the right message at the right time.
POS Integration
Lightspeed K-Series integration enriches guest profiles with real spend data, order history, and dining patterns.
Waitlist Intelligence
Capture, notify, convert, and manage walk-in queues. Turn waiting guests into seated guests with automated SMS updates.
VIP Recognition
Flag your best guests, track their preferences, and ensure your team delivers exceptional service every visit.
Service Analytics
Executive reporting on covers, revenue, guest frequency, and marketing ROI. Data-driven decisions for your restaurant.
From setup to service in days.
- Step 01
Configure
Set up your floor plan, service times, booking rules, and guest import. We handle the migration from your existing systems.
- Step 02
Go Live
Your booking widget goes live on your website. Staff console is ready for service. Guest profiles start building automatically.
- Step 03
Grow
Automated marketing journeys engage your guests. Analytics reveal insights. Your restaurant gets smarter with every service.
Frequently asked questions
What does TablePilot bring together?
Reservations, guest profiles, floor-plan operations and automated marketing, in one platform instead of separate tools for bookings, guest notes and campaigns.
How do guests book a table?
Through a public booking widget on your website. Your team works from a staff console with waitlist capture, a live floor plan and automated confirmations.
Which channels does TablePilot use to reach guests?
WhatsApp first, with e-mail and SMS as fallback, for booking confirmations, reminders, waitlist updates and post-visit follow-ups.
Does TablePilot connect to the point of sale?
Yes, with Lightspeed K-Series: guest profiles are enriched with real spend data, order history and dining patterns.
How long does it take to go live?
Days. We configure your floor plan, service times, booking rules and guest import, and handle the migration from your existing systems; then the booking widget goes live and guest profiles start building automatically.
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Ready to transform your guest experience?
Join restaurants that take hospitality as seriously as their cuisine. TablePilot handles the technology — you focus on the food.